Privacy Policy

This website is owned and operated by Culinaire Restaurant and Cafe- Marina Wharf 1, Shop 12, Dubai Marina- Dubai, U.A.E. Culinaire values and respects your privacy and we understand that you have a right to know why we collect your personal information and what we do with it. This Privacy Policy applies to information we collect through our Sites (as defined below) as well as information we may collect offline.

By accessing our Sites, you acknowledge this Privacy Policy and agree to be bound by the terms hereof, the Terms of Service, and any other terms or policies we post on the Sites. If there is anything you do not understand, please email any inquiry to mk@culinaire-uae.com. If at any time you do not agree to this Privacy Policy, please do not use the Sites or provide us with any personal information. On occasion we may change or update this Privacy Policy. We will notify you by posting such changes or updates to the Sites or emailing you a notice of the changes. Amendments to this Privacy Policy will be posted at this URL and will be effective when posted. You can tell when this Privacy Policy has changed by checking the last modified date that appears at the end of this Privacy Policy. By continuing to use the Sites following the posting of any amendment, modification or change, you agree to the updates and the policy.

YOUR SECURITY

We believe that your Personal Information should remain personal and we strive to keep your Personal Information private and safe. We will never sell your information to any third parties. We take commercially reasonable physical, electronic and administrative steps to keep the security of Personal Information collected, including limiting the number of people who have physical access to our database servers, as well as employing electronic security systems and password protections that guard against unauthorized access. All online payment transactions are handled through our third party payment processors, and we will not have access to your credit card number or other such financial data.

Unfortunately, even with our best security measures, the transmission of data over the Internet is not 100% secure. While we will use reasonable means to ensure the security of the information you transmit through the Sites, any transmission of Personal Information is at your own risk. We cannot guarantee that such information will not be intercepted by third parties, and we will not be liable for any breach of the security of your Personal Information resulting from causes or events that are beyond our control, including and without limitation, your own act or omission, corruption of storage media, defects in third-party data security products or services, power failures, natural phenomena, riots, acts of vandalism, hacking, sabotage, or terrorism, and we are not responsible for unauthorized circumvention of any privacy settings or security measures contained on the Sites.

INFORMATION WE COLLECT

Personal Information is either collected from you directly or through Automated Information that may contain Personal Information when you use our Sites.

Personal Information We Collect:
Information you provide to us:
1. Personal contact details including name, email, telephone number, shipping, and billing address
2. Login and account information, including unique user ID and password
3. Personal details including gender, hometown, date of birth and purchase history
4. Payment or credit card information
5. Personal preferences including your wish list as well as marketing preferences
6. Employment and education history and other information that you provide to us if you apply for employment with us through our Sites


You provide us with this information when you:
1. Sign up for our email list
2. Place an order with us online
3. Buy a product at any of our retail locations
4. Send us an email or other communication
5. Register for an account with us
6. Participate in our promotions, surveys, or contests


Automated Information We Collect:

When you visit our Sites we may collection Automated Information such as:
1. The IP address of the device you use to connect to the internet (which may include information about your geographic location)
2. The unique identifiers of your device
3. Your browser characteristics
4. Your device characteristics
5. Your operating system
6. Your language preferences
7. The URLs through which you were referred to our Site
8. Information on actions taken by you on our Site
9. Dates and times of your visits to our Site
10. The pages you accessed on our Site


We collect Automated Information automatically as you navigate through our Site as explained further below. Please see our Cookie Policy here.

When you use our Sites, we may collect information that could include some Personal Information data such as your IP address, from your browser. In order to collect such information we use a variety of methods, such as cookies and pixel tags., which may include your (a) IP-address; (b) unique cookie identifier, cookie information and information on whether your device has software to access certain features; (c) unique device identifier and device type; (d) domain, browser type and language; (e) operating system and system settings; (f) country and time zone; (g) previously visited websites; (h) information about your interaction with our Sites such as click behavior, purchases and indicated preferences; and (i) access times and referring URLs. Most web browsers automatically accept cookies. If you do not want to have cookies on your system, please set your browser to refuse them. You will need to review the specific instructions from your browser in order to do this. Not accepting cookies however, may make certain features of our Sites unavailable or difficult to view or use.

When sending email messages we may use a “click-through URL” linked to content on our Sites. When you click one of these URLs, you will pass through our web server before arriving at the destination web page. Please note that we track this click-through data. This data helps us determine your interest in particular topics. It also helps us measure the effectiveness of our Sites. If you prefer not to be tracked through our emails, please avoid clicking text or graphic links in the email. On some occasions, our web server may collect clickstream information such as the address (or URL) of the website that you came from before visiting the Sites, which pages you visit on the Sites, which browser you used to view the Sites, and any search terms you may have entered on our site, among other things. The Sites may also use other technologies to track which pages our visitors view.

WHAT WE DO WITH THE INFORMATION WE COLLECT

Your information is mostly used for the following:
1. In circumstances where you have asked us to do so. For example if you send us an email that we should answer.
2. In instances where you consented to us doing so;
3. Where we need to do so in order to perform a contract we have entered into with you; such as delivering your cupcakes.
4. Where it is necessary for our legitimate interests and your fundamental rights do not override those interests; and
5. Where we need to comply with a legal or regulatory obligation.


SHARING PERSONAL INFORMATION WITH THIRD PARTIES

We are committed to maintaining your trust and honoring your privacy. We do not share your Personal Information with any third parties except as set forth herein. We may disclose your Personal Information to outside individuals or companies that help us bring you the products and services we offer and to create, operate, and maintain our Sites. For example, we may work with third parties to: (a) manage a database of customer information; (b) assist us in distributing e-mails; (c) assist us with direct marketing and data collection; (d) provide data storage and analysis; (e) provide fraud prevention; (f) provide customer service; (g) provide order fulfillment and/or delivery services; and (h) provide other services designed to assist us in developing and running our Sites and maximizing our business potential. We require that these outside companies agree to keep all information shared with them confidential and to use the information only to perform their obligations to us. In the event of a business transition, such as an acquisition by or a merger with another company, or a sale of all or a portion of our assets, your Personal Information may be shared as part of the negotiation of the transaction and will likely be among the assets transferred in said event. We may disclose your Personal Information when legally required to do so, to cooperate with law enforcement investigations or other legal proceedings, to protect against misuse or unauthorized use of the Website, to limit our legal liability and protect our rights or to protect the rights, property or safety of Users of the Sites or the public.

OTHER WEBSITES
If you access our Sites through a third-party website or application (e.g. Facebook, Google +, Twitter) your activities on such third-party sites or apps are governed by the privacy practices of those sites or apps. The privacy policies of other sites and apps may differ significantly from ours, and we have no control over the operation of those sites or apps or the manner in which the collect, store, or process data.

HOW WE USE YOUR INFORMATION AND HOW YOU CAN OPT OUT

Below are options of how you can control the use of your Personal Information is used.

Advertising
You can opt out of receiving any advertising from us if you don’t want to receive any advertising from us.

Promotional Offers
If you do not wish to receive our email promotional offers, you may opt-out by checking the relevant box when we collect your information, logging into your account to update your preferences, or clicking on the “unsubscribe” link found in emails we send to you. Please allow up to ten (10) business days for changes to your email preferences to take effect. During that time, you may continue to receive email communications from us that were already in process. Opting out of receiving our communications will not affect your receipt of service-related communications, such as payment confirmations and delivery status updates, if we have a data breach, or other such communications for which we have a legal obligation to inform you and/or to prevent fraud or harm to our Sites, our business, and/or third parties

Tracking
You can set your browser to refuse some or all cookies or to alert you when cookies are being sent. Please visit your specific browser’s instructions for doing this.

Analytics
Our products and services use Google Analytics and its associated tracking technologies to help display our ads you see on other sites, and to help us manage and optimize our online advertising efforts. To opt out of Google Analytics Advertising Features, visit https://support.google.com/analytics/answer/181881?hl=en or you may access the Google Analytics Opt Out Browser Add-on, currently located at https://tools.google.com/dlpage/gaoptout.

DISCLOSURE FOR LEGAL PURPOSES

You hereby authorize us to disclose any of your Personal Information pursuant to judicial and administrative proceedings and to law enforcement or government agencies if we are legally required to do so. You also authorize us to disclose Personal Information if we believe the disclosure is necessary or appropriate in the event of an investigation of improper or illegal conduct in connection with the Sites, such as fraud, misrepresentation, intellectual property infringement, or other activity that may put us at risk for liability.

DISPUTES

This Privacy Policy will be interpreted in accordance with the laws of the United Arab Emirates. By visiting the Sites, you agree that, except as otherwise specified herein, the laws of the UAE will govern any dispute of any sort that might arise between us or any of our affiliates regarding your visit and use of the Sites. Culinaire and you agree that in the event of any dispute, the party wishing to address the dispute must contact the other party in writing, including by e-mail, and advise the other party of the dispute in reasonable detail as well as informing the other party of the remedy being sought. We may send you notices via the email address or physical address you provide to us, and all notices to us shall be sent to the following email address mk@culinaire-uae.com and include the words “DISPUTE NOTICE” in the subject. The parties shall then make a good faith effort to resolve the dispute before resorting to more formal means of resolution. In the event that the dispute is not resolved through this procedure, the party raising the dispute may proceed to arbitration or court.

CHILDREN
We do not knowingly permit persons under 18 years of age to use the Sites, and we do not knowingly collect, use or disclose Personal Information from anyone under 18 years of age. If we determine upon collection of Personal Information that a user is under this age, we will not use or maintain his/her Personal Information without the parent/guardian's consent. If we become aware that we have unknowingly collected Personal Information from a child under the age of 18, we will make reasonable efforts to delete such information from our records.

CONFIDENTIAL INFORMATION
Please do not send us any confidential or proprietary information through email or otherwise. If you send information, materials, suggestions, ideas or comments to us, it will be considered non-confidential, and by submitting the same to us, you are giving us the absolute right to use, modify, reproduce, transmit, display and distribute the information for any purpose whatsoever, with no payment or other compensation to you. However, we will not use your name unless we are required by law to identify the source of the materials, information, suggestions, ideas or comments, or unless we first obtain your permission.

CONTACT
If you have any questions about your privacy or security at the Sites, or wish to update your Personal Information, please send an email to mk@culinaire-uae.com